Shipping policy
Shipping Policy
Delivery Area
We deliver only to addresses within the United Kingdom.
Processing Time
Orders are processed within 1–2 working days after payment is confirmed. Orders placed on weekends or UK public holidays will be processed the next working day.
Delivery Times
• Standard Delivery: 4–8 working days after dispatch
Shipping Costs
• Standard Delivery: FREE for all orders within the UK.
• Return Shipping: Customers are responsible for the cost of returning items unless the return is due to a faulty or incorrect item sent by us.
Delivery Issues
We are not liable for delays caused by courier services, incorrect addresses provided at checkout, or events outside our reasonable control.
For shipping enquiries, please contact us via the form on our Contact page.
Postal & Returns Address
c/o Evelyn Court Community Centre
Amhurst Road
Hackney, London
E8 2BE
United Kingdom