Privacy Policy
Effective Date: 11 June 2026
1. Who We Are
This website is operated by Coffeeholic Press.
Address:
c/o Evelyn Court Community Centre
Amhurst Road
Hackney, London
E8 2BE
United Kingdom
Email: hello@coffeeholicpress.com
We are committed to protecting your personal information and respecting your privacy.
2. What Information We Collect
We collect information only when necessary to process your order and provide our services. This may include:
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Personal details: Name, billing/shipping address, email address, phone number
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Payment information: Processed securely by our payment provider — we do not store full card details
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Website usage data: Anonymous information such as pages visited, device type, and browsing behaviour (via cookies)
3. How We Use Your Information
We use your data only for the following purposes:
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Processing and delivering your order
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Sending order confirmations and updates
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Responding to customer enquiries
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Complying with legal obligations
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Improving our website and customer experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing
Under UK GDPR, we process your data based on:
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Contractual necessity (to process your order)
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Legitimate business interests (to operate and improve our store)
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Consent (for optional marketing communications, where applicable)
5. Cookies
We use essential cookies to ensure the website functions properly.
You can manage or disable cookies through your browser settings, but some features may not work as intended.
6. Data Security & Retention
We take appropriate technical and organisational measures to protect your data.
We retain your information only for as long as necessary to fulfil legal, tax, and business requirements.
7. Your Rights
You have the right to:
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Request access to the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent at any time (where applicable)
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Lodge a complaint with the Information Commissioner’s Office (ICO)